Refund & Cancellation Policy
Operated by RIAS TRIP PRIVATE LIMITED • Sri Ganganagar, Rajasthan, India
1. Digital Flight Decision Report ($9 USD One-Time Purchase)
The Full Decision Report is a digital information product generated on-demand for a specific flight comparison. Access is unlocked immediately upon payment confirmation via our authorized payment processor, Dodo Payments. There are no recurring subscriptions or recurring billing charges.
2. Technical Delivery Issues & Satisfaction Guarantee
If a technical error or network interruption prevents access to your purchased report or PDF download, our support desk will immediately re-verify your entitlement and issue a direct access link, or process a full refund within 3–5 business days.
3. Refund Request Process
To request assistance or a refund, please contact our support desk at info.riastrip@gmail.com with your Order ID (e.g. `ORD-XXXXXXXX`) and the email address used at checkout. Approved refunds are processed promptly to the original payment method.